Start Trial
Login
Menu
Schedule Demo
Start Trial
Login

Legal

Privacy Policy

Last Updated: March 30, 2020

This Privacy Notice provides information about Personal Information we collect, use, and share.

Privacy Notice Overview
What Kinds of Personal Information Do We Collect?
How Do We Collect Personal Information?
How Do We Use Personal Information?
When Do We Share Personal Information?
What Choices Do You Have About Your Personal Information?
What Other Rights Do You Have Concerning Your Personal Information?
Data Retention
Children’s Privacy
Data Storage and Data Transfers
Links to Other Websites
Contact Us

 

Privacy Notice Overview

By accessing the Site, you are agreeing to the terms of this Notice. IF YOU DO NOT AGREE TO SHARE INFORMATION AS CONTEMPLATED IN THIS PRIVACY NOTICE, PLEASE DO NOT USE THE SITE.

This Privacy Notice applies to both Personally Identifiable Information (“PII”) and Non-Personally Identifiable Information (“NPII”) that we obtain through the Site, our Internet-based services and web-based applications (collectively, the “Services"). We will call PII and NPII “Personal Information.”

When you access or use our Services, you acknowledge that you have read this Notice and understand its contents. Your use of our Services and any dispute over privacy is subject to this Privacy Notice and our Terms of Use (including any applicable disclaimers of warranties, limitations on damages, and the resolution of disputes).

We may update this Privacy Notice at any time as we deem appropriate. Where the changes are material, we will post them here in advance and, if the changes are likely to affect you personally, we will also attempt to contact you directly (such as via email if we have your email address). It is important that you check back from time to time and make sure that you have reviewed the most current version of this Privacy Notice.

 

What Kinds of Personal Information Do We Collect?

When you request information from TeamBuildr via this Site, you may be asked to provide basic contact information (e.g., name, e-mail address, phone number). If you are interested in becoming a registered user of the Services, additional information may be collected.  We may collect and retain contact and other information from you in a number of ways, such as when you request information, submit a feedback or contact form, or provide other information.

This Site may also collect various kinds Non-personally Identifiable Information (“NPII”) from you in the course of your navigation of the Site, such as the URL of the site you just came from, the browser version you use, whether you are a new user of the Site, your Internet Protocol (IP) address, IP ports, date/time of access, size of data transferred, pages you visit, sessions, average session duration, bounce rate, and goal completions.

In particular, we have collected the following categories of Personal Information regarding our Site users in the last 12 months:

Category

Examples 

Collected

A. Identifiers.

Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address and email address.

YES

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

Real name, address and telephone number.

Some personal information included in this category may overlap with other categories.

YES

C. Protected classification characteristics under California or federal law.

Age (40 years or older) and sex ((including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions)

YES

D. Commercial information.

None.

NO

E. Biometric information.

Sleep, health, or exercise data.

YES

F. Internet or other similar network activity.

Browsing history, search history and information on a consumer’s interaction with a website, application, or advertisement.

YES

G. Geolocation data.

None.

NO

H. Sensory data.

None.

NO

I. Professional or employment-related information.

None.

NO

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

None.

NO

K. Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

YES

 

How Do We Collect Personal Information?

We collect Personal Information directly from you, as well as automatically through your use of our Services.

Personal Information That You Give Us: We may ask you for information explicit for certain purposes, such as setting up an account. You decide how much information to share with us in most cases, but not sharing required information may limit your ability to take full advantage of certain Services.

Personal Information Collected AutomaticallySubject to the exercise of your privacy choices, when you use or interact with our Services, we receive and store information generated by your activity, like usage data and other information automatically collected from your browser or mobile device. This information may include your IP address; browser type and version; preferred language; operating system and computer platform; the full Uniform Resource Locator (URL), clickstream to, through, and from our Site, including date and time; products or Services you viewed or searched for; and areas of our Site that you visited. We also may log the length of time of your visit and the number of times you visit. We may assign you one or more unique identifiers to help keep track of your future visits. 

In most cases, this information is obtained by various tracking technologies. Tracking technologies we use include “Cookies.” and “clear GIFs”.

You can read about how we may use tracking technologies here.

Please see our Cookie Notice for more information about the cookies that we use.

Metadata is technical data that is associated with your use of the Site. Metadata can describe how, when, and by whom a piece of user content was collected and how that content is formed. Users can or may have Metadata added to their user content to make it more searchable by others and more interactive.

Information We Collect From Third Parties: We may obtain information about you from third parties, such as social networks, additional contact information, group affiliations, occupational information and others.

 

How Do We Use Personal Information?

In this Section, we talk about:

  • The general categories of personal data that we may process.
  • In the case of personal data that we did not obtain directly from you, the source and specific categories of that data.
  • The purposes for which we may process personal data.
  • The legal bases of the processing.

Here is information about the types of Personal Information we use:

  • Account Data. We may process your account data. The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. Our legal basis for this processing is: the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract or our legitimate interests, namely taking steps to improve privacy and data security.
  • Correspondence Data. We may process information contained in or relating to any communication that you send to us. The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using any website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is: the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract or our legitimate interests, namely communicating with our Site visitors who are have not yet become customers.
  • Customer Relationship Data. We may process information relating to our customer relationships, including customer contact information. The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you. The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is: consent.
  • Inquiry Data. We may process information contained in any inquiry you submit to us regarding goods and/or services. The inquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you in response to your inquiry. The legal basis for this processing is: the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
  • Insurance and Risk Management. We may process any of your Personal Information identified in this notice where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
  • Legal Defense. We may process any of your personal data identified in this notice where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
  • Legal Obligations and Vital Interests. In addition to the specific purposes for which we may process your Personal Information set out in this Section, we may also process any of your Personal Information where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests, or the vital interests of another person.
  • Notification Data. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is:
  • Profile Data. We may process your information included in your personal profile on our website. The profile data may include your name, address, telephone number, email address, profile picture and gender. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is: our legitimate interests, namely understanding how our customers use the Site so that we can improve the Site's usefulness and interest to its users.
  • Publication Data. We may process information that you post for publication on our Site or through our services. The publication data may be processed for the purposes of enabling such publication and administering our Site and services. The legal basis for this processing is: the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
  • Service Data. We may process your Personal Information that are gathered in the course of the use of our services. The source of the service data is you. The service data may be processed for the purposes of operating the Site, providing our services, ensuring the security of the Site and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our Site and business, or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
  • Transaction Data. We may process Personal Information relating to transactions, including purchases of goods and services, that you enter into with us and/or through the Site. The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our Site and business.
  • Usage Data. We may process data about your use of our website and services. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analyzing the use of the website and services. The legal basis for this processing is: our legitimate interests, namely better understanding our customers and their needs, and evaluating the effectiveness of our website.

Please do not supply any other person's personal data to us, unless we prompt you to do so.

 

When Do We Share Personal Information?

The following third-parties process or store Personal Information for the reasons set forth in this Notice. The use of Personal Information by a third-party is generally governed by that entity’s privacy notice and its contract with TeamBuildr.

Name of Third Party

Name of Software or Service

Describe Function of Software or Service and Privacy Notice URL

Amazon

Amazon Web Service (US-East) including:

-        EC2

-        RDS

-        S3

Cloud storage, servers, databases and hosting. Privacy Notice: https://aws.amazon.com/privacy/

 

Hubspot

Marketing Hub / Service Hub

Inbound marketing, sales & customer service.  Privacy Notice: https://legal.hubspot.com/privacy-policy

Intercom

In-App Messaging

Sales, marketing, and support. Privacy Notice: https://www.intercom.com/terms-and-policies#privacy

Twilio Sendgrid

Twilio & Sendgrid

Communication: Email, SMS, in-app chat. Privacy Notice: https://www.twilio.com/legal/privacy

Fusion Sport

Smartabase

Athletic management system. Privacy Notice: https://www.fusionsport.com/smartabase-privacy-policy/

Catapult Sports

Athlete Management

Athletic workout management. Privacy Notice: https://www.catapultsports.com/privacy-policy

Kinduct

Athlete Management

Athlete data consolidation & visualization. Privacy Notice: https://www.kinduct.com/privacy-notice/

Edge10 Group

Edge10 + Athlete RMS

Athletic Performance Analytics. Privacy Notice: https://www.edge10group.com/privacy.html

 

We do not share your PII with third parties so that they can advertise goods or services to you.

If you consent by opting in, we allow third parties to place targeting cookies on your computer or device so that they can understand your online behavior in order to make you aware of goods or services that may be of particular interest to you.

In addition, in the event of a sale of our company, we may transfer our rights in your Personal Information to an acquirer. This transfer would not be considered a sale under an instruction not to sell your Personal Information because it would be made in the context of a sale of our business.

 

What Choices Do You Have About Your Personal Information?

You have the following choices concerning how your Personal Information is gathered or used:

  • Decline Cookies Using Your Browser Settings. You can configure your Internet browser to limit the placement of cookies and delete cookies, which may adversely affect some of the functionality of the Site and may not work on all websites, including ours. Information concerning how to change your browser settings can be found at these links: Chrome, Edge, Firefox, Internet Explorer, Opera, Safari.

  • Decline Cookies Using Our Preference Center. You can decline the placement of certain types of cookies using our preference center, which may adversely affect some of the functionality of the Site. 

What Other Rights Do You Have Concerning Your Personal Information?

You also have the following rights with respect to your Personal Information:

General Description of Right

Description of How Website / App Users Take Advantage of the Right

Access or Disclosure: A right to request disclosure of your Personal Information, and to receive additional details regarding the Personal Information we collect and its use purposes, including any third parties with which we share information.

Request this by emailing us at privacy@teambuildr.com.

Rectification: The right to correct inaccurate personal data and complete incomplete Personal Information.

The Site allows you to edit your profile. If you need additional assistance, email your request to privacy@teambuildr.com.

Erasure: The right to deletion of Personal Information that we have collected, subject to certain exceptions.

Request this by emailing us at privacy@teambuildr.com.

Data Portability: In response to a request for disclosure, the right to receive your Personal Information in a readily useable format.

Request this by emailing us at privacy@teambuildr.com. We will provide you with an export of your data in CSV format.

Objection to Processing: The right to object to processing for profiling, direct marketing, and statistical, scientific, or historical research purposes.

Request this by emailing us at privacy@teambuildr.com. Set your cookie preferences to decline placing targeting cookies on your computer or device, although this may be of limited usefulness.  Unsubscribe to marketing emails from us.

Objection to Commercial Sale: The right to object to the sharing or sale of your Personal Information, subject to certain exceptions.

Instruct us not to transfer your Personal Information in return for anything of value by emailing us at privacy@teambuildr.com.

 

Data Retention

The time periods for which we retain your PII depend on the purposes for which we use it. TeamBuildr will keep your Personal Information for as long as we have a legitimate and lawful purpose to do so. The information we collect may be stored and processed in servers in the United States and wherever TeamBuildr and our service providers have facilities around the globe.

 

Children’s Privacy

This Site does not knowingly collect information from children under thirteen (13) years of age. If you are under thirteen (13), do not send any information about yourself to this site. In the event that we discover that a child under the age of thirteen (13) has provided Personal Information, we will immediately delete the child’s personal information.

 

Data Storage and Data Transfers

TeamBuildr is headquartered in the United States, but may use service providers throughout world. As such, we and our service providers may transfer your Personal Information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.

 

Links to Other Websites

Our Site may contain links that you can click on to take you to other websites for your convenience and information. These websites may be operated by companies not affiliated with TeamBuildr. Linked websites may have their own privacy notices and terms of use, which we strongly suggest you review if you visit those websites. We are not responsible for the content, privacy practices, or use of any websites that are not affiliated with TeamBuildr.

 

Contact Us

If you have questions or concerns regarding this Privacy Notice, or would like to update information we have about you or your preferences, please contact us at: TeamBuildr LLC, 2270 Beaver Road, Landover, MD  20785, privacy@teambuildr.com.

 

Definitions

Analytics Providers

We may use analytics to help us better understand who our customers and website visitors are. For more information, please visit Analytics and Privacy.

Data Controller

A data controller is a person or company that has authority to decide how and why PII is processed.

Data Subject

A data subject is an individual to whom particular information refers or relates.

Data Processor

A data processor is a person or company that processes data for and only as directed by a data controller.

Personally Identifiable Information (“PII”)

Personally identifiable information (“PII”) is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. PII includes, but is not limited to, the following if it identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household:

(A) Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.

(B) Any of the following categories of Personal Information: information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. 

(C) Characteristics of protected classifications under California or federal law.

(D) Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. 

(E) Biometric information.

(F) Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.

(G) Geolocation data.

(H) Audio, electronic, visual, thermal, olfactory, or similar information.

(I) Professional or employment-related information.

(J) Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99).

(K) Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

PII does not include publicly available information. For purposes of this definition, “publicly available” means information that is lawfully made available from United States federal, state, or local government records. “Publicly available” does not mean biometric information collected by a business about a consumer without the consumer’s knowledge.

PII does not include consumer information that is deidentified or aggregate consumer information.

Non-Personally Identifiable Information (“NPII”)

Non-personally identifiable information is every kind of information except for Personally Identifiable Information.

Personal Information

Personal Information is both PII and NPII.

 

Analytics and Privacy

Analytics Providers

Analytics providers are third-party companies that collect information when people use our Services or see the ads we serve on the Site. These companies sometimes use cookies, web beacons, and similar technologies to keep track of what content or ads users view, how long they spend on different pages, how they arrived on a particular page (e.g., through a search query, link from another website, or a bookmark), and how they respond to the ads we show them. Subject to the other provisions of this Privacy Notice and your privacy choices, we may use analytics providers to analyze your NPII so that we can better understand our Site visitors and their use of our Site.

Tracking Technologies

Subject to the other provisions of this Privacy Notice, our Site uses the following tracking technologies: "Cookies". Here is what these various technologies are and how they function:

Cookies

Generally speaking, "cookies" are text files that are placed in your device's browser, and that can be used to help recognize your browser across different Web pages, websites, and browsing sessions. Cookies are stored on your device or in "local storage." The HTML cookies that TeamBuildr uses or has used, and some of the information that the cookies provide, are listed here. Your browser settings may enable you to manage whether you accept HTML cookies. We may use cookies or similar technologies in combination with your TeamBuildr information to enhance and personalize your experience on our Services.